Privacy Policy

QuoteForge AI ("we", "us") is a quoting tool for Australian tradies. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Account details: your name, email address and password (stored encrypted).
• If you sign in with Google: your name, email address and profile picture from your Google account. We do not access your Gmail, Drive, contacts or any other Google data.
• Business details you enter, such as business name, ABN, logo and contact details.
• Client and quote details you enter, including line items, prices, notes and attachments.
• Voice or typed job descriptions you use with voice-to-quote.
• Basic usage data needed to run the service, such as sign-in sessions.

How we use it

• To create your account, sign you in and keep your data separate from other users.
• To build, store, email and track your quotes.
• To suggest quote line items using an AI service. We send only the job description you provide.
• To process payments and manage your plan.
• To send account emails, such as receipts and service notices.

We do not sell your information or use it for third-party advertising.

Who we share it with

• Stripe processes card payments. We never see or store your full card number.
• Our hosting, storage, email and AI providers process data only to run the service.
• Your clients see the quotes you choose to send them.

Some of these providers may store data outside Australia. We only use providers with appropriate security safeguards.

Cookies

We use essential cookies to keep you signed in and secure. We do not use advertising cookies inside the app.

Security and retention

Data is sent over encrypted connections and access is restricted to your account. We keep your data while your account is active. You can ask us to delete your account and data at any time.

Your rights

You can ask to access, correct or delete your personal information, or make a privacy complaint, by emailing [email protected]. We aim to reply within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy. We will post the new version here with a new date.